Coffee - Frequently Asked Questions

It is best to store coffee in an airtight container in a dark, cool location such as a kitchen cupboard or pantry. We do not recommend storing coffee in the refrigerator or freezer as this introduces moisture to the coffee that can negatively affect the taste and overall quality.

Yes. Pull the tin tie off and use it for something creative. Cut the plastic one-way valve out and under no circumstances put it in your mouth. Peel the label off. Now your bag is ready. Backyard compost pile or landfill, it will break down in a few months. It’s not perfect, but worth it.

They indicate what the coffee tasted like when we first “cupped” it.

DOMA does not add additional flavor to our coffee. Coffee, like wine, has tasting notes that naturally occur based on the region where the coffee is grown, how the coffee is processed after harvest, and how it is roasted. Tasting notes are listed on our bags of coffee so you know what to expect—a smooth, dark roast with notes of chocolate and caramel; or a bright, fruity light roast with notes of green melon

  1. Home Espresso
  2. Drip
  3. Chemex
  4. French Press
  5. Cold Brew
  6. Whole Bean

Coffee produced without the use of synthetic fertilizers or chemicals in growing or production.

Idaho State Department of Agriculture. If a coffee is not certified, legally, it can’t be labeled Organic. DOMA is a certified organic roaster and facility.

Our decaf coffee goes through the Swiss Water Process removing 99.9% of the caffeine without chemicals. For more information, please visit 5 Myths About Decaf Coffee: Busted | Swiss Water

We do our best to buy coffee during its peak season.

We work with local organic farms to dispose/repurpose our chaff, bags and coffee grounds.

No. We suggest selecting a drip grind if you are using the reusable ones or a grind 7 setting.

Our coffee goes through a quality control and sensory analysis before it is imported into the US, after it arrives at the warehouse in the States, and again when it arrives at DOMA. Any presence of mold during green bean analysis or the cupping process would be considered a major defect and result in rejection of the coffee. There isn’t a nationally recognized authority for testing coffee for mold (such as the USDA is the authority for certifying organic products), and typically companies that market mold-free coffee do their assessment of either green or roasted coffee in-house, as we do.

DOMA does not have a 3rd party mold-free certification for our coffee as this variety of testing and certification isn’t widely recognized or available, however the importers and our quality control staff in-house at DOMA assess every batch of coffee that comes through our doors.

Rishi, our favorite. Certified Organic tea and botanicals.

Subscriptions - Frequently Asked Questions

Please login to your customer account. If you did not receive an email invite to create an account at the time of signing up for your subscription, please email us at orders@domacoffee.com and we can resend the invite.

Yes. You can manage your order frequency through your subscription account. Click Here to login. If you do not have an account, please email us at orders@domacoffee.com and we can send you an account invite.

Yes and no. With the switch to recharge we can skip, but there is no longer a pause button. Using the actions drop down you will switch between cancel and reactive.

Old info -- You can manage your shipments through your subscription account. If you do not have an account, please email us at orders@domacoffee.com and we can send you an account invite.

When you opt into the rotating option for your subscription, you may notice after the first 6-8 weeks that you start to see repeat coffees. DOMA offers around 14 different light, medium, and dark roasts year-round. Therefore, if you’re on the rotating medium-dark roast subscription, you will receive one of our seven medium-dark roasts with each shipment. If you find a coffee you love from our rotation, there is the option to subscribe to a specific coffee if desired.

Unfortunately, we do not offer refunds if you receive a coffee you do not like when on the rotating subscription. The benefit of being on a rotation is the opportunity to try out an array of coffees, but it also carries the risk of receiving a coffee you dislike every so often. If you love a specific coffee, you can choose to receive the same coffee each time when signing up for a subscription.

You can manage your billing information and shipping address through your subscription account. Click Here to login. If you do not have an account, please email us at orders@domacoffee.com and we can send you an account invite.

The subscription pricing is discounted when you choose the Rotating Variety option. The discount isn’t a specific percentage off but depends on which coffee you receive with each order.

For example, if you choose the Rotating Single Origin option of a 12oz bag, you pay $17-$17.50 per shipment, yet the market value of the specific coffee you receive can range anywhere from $17-$24.25. Your savings differ depending on the specific coffee you receive per shipment. With the Rotating Variety option, you can choose to receive light-to-medium; medium-to-dark; or single origin.

Orders - Frequently Asked Questions

If your order is placed before 2PM PST, it will ship out the next day and if your order is placed on the weekend, it will ship out on Monday. We ship Monday – Friday via UPS and USPS. These carriers also observe most national holidays which will affect shipping times.

When your package ships, we send a confirmation email with a tracking number to your email on file. If you lost or did not receive this email, please contact us at web@domacoffee.com with your name and order number. We can send you a copy of your tracking number.

Sometimes carriers mark packages as delivered, but do not deliver them until the following day. In some cases, a package may have been delivered to your neighbor by mistake. If you are unable to track down your package, please email us at web@domacoffee.com with your name, order number, and a description of your issue

UPS, FedEx, and USPS can be contacted directly, just have your tracking number ready when you call. If you lost, or did not receive, a tracking number for your order, please reach out to DOMA at web@domacoffee.com or call 208-667-1267 to receive a tracking number. Carrier delays are common, especially during holiday weeks. If it has been a notable amount of time between placing your order and receiving your order, please reach out to the carrier. If you need further assistance, you can contact DOMA at 208-667-1267.

Please email us at web@domacoffee.com with your name, order number, and a description of the issue that you are experiencing so we can make it right.

Please email us at web@domacoffee.com with your name, order number, and description of the issue and we will send you a correct replacement order.

Carrier delays are common, especially during holiday weeks. UPS, FedEx, and USPS can be contacted directly, just have your tracking number ready when you call. If you lost or did not receive a tracking number for your order, please reach out to DOMA at web@domacoffee.com or call 208-667-12676 to receive a tracking number.

No. Due to operational constraints we are not currently offering international shipping.

General - Frequently Asked Questions

DOMA is named for the founders’ two sons, Dominic and Marco.

Monday-Friday, 8:00 a.m. – 5:00 p.m.

*Winter hours may differ

Send us an email at web@domacoffee.com and we’ll tell you the closest shop

Yes. We do a variety of classes. Give us a call for current availability.

Yes. If you have a clever way to repurpose, please be sure to share with the rest of the class.